Privacy Policy

Who We Are

Linemen Academy (“we,” “us,” or “our”) operates the website https://linemenacademy.com/ (the “Site”) and provides pre-apprenticeship training, CDL classes, and related career-preparation programs. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have, whether you come to us through organic search, social media, referrals, or paid advertising.

Linemen Academy is located at 5163 Wolfpen Pleasant Hill Rd, Milford, OH 45150, United States. Questions about this policy can be sent to jamie@linemenacademy.com or 513-767-7700.

Information We Collect

Information You Provide to Us

We collect information you provide directly, such as when you fill out a form on our Site, request information about a program, apply for enrollment, sign up for a newsletter, leave a comment, or contact us by phone, email, or chat. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address or general location (city, state, ZIP code)
  • Program or course of interest, and related enrollment details
  • Any other information you choose to share with us, such as messages, resumes, or comments

Information We Collect Automatically

When you visit our Site, we and our service providers may automatically collect certain technical and usage information, including your IP address, browser type and version, device and operating system, pages viewed, links clicked, time spent on pages, referring website or app, and approximate location derived from your IP address.

Information From Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar technologies to operate the Site, remember your preferences, understand how visitors use our Site, and support our advertising and marketing efforts. See the Cookies and Tracking Technologies section below for details.

Information From Third Parties

We may receive information about you from third parties, including:

  • Advertising and social media platforms, when you interact with our ads or submit a lead form through a platform such as Google, Facebook, Instagram, LinkedIn, or TikTok
  • Analytics providers that help us understand website traffic and campaign performance
  • Business partners, referral sources, or event organizers who connect you with our programs
  • Publicly available sources

How We Use Your Information

We use the personal information we collect to:

  • Respond to inquiries and provide information about our programs
  • Process applications and manage enrollment
  • Communicate with you by phone, text message, email, or mail about your inquiry, application, or enrollment
  • Send marketing and promotional communications about our programs, events, and offers, where permitted (you may opt out at any time)
  • Operate, maintain, and improve our Site and our programs
  • Measure and improve the performance of our organic content and paid advertising campaigns, including attributing website visits or leads to specific marketing channels
  • Build and refine advertising audiences on platforms we use to promote our programs
  • Detect, investigate, and prevent fraud, spam, and security incidents
  • Comply with applicable laws, regulations, and legal obligations, and enforce our policies

How We Collect Information Across Channels

We may collect information about you regardless of how you find us, including through:

  • Organic traffic: visitors who arrive through search engines, direct navigation, referral links, or organic social media posts
  • Paid advertising: visitors who arrive through paid ad campaigns on platforms such as Google Ads, Meta (Facebook and Instagram) Ads, LinkedIn Ads, or other advertising networks, including through on-platform lead or instant forms as well as ads that link back to our Site
  • Direct communication: phone calls, emails, text messages, or in-person interactions

Where information is submitted through a third-party advertising platform’s own lead-generation form (rather than directly on our Site), that platform’s privacy policy also applies to its collection and handling of your information before it is shared with us.

Cookies and Tracking Technologies

Cookies are small text files placed on your device that help websites function and collect information about your visit. We and our service providers use the following general categories of cookies and similar technologies:

  • Essential cookies: required for core Site functionality, such as security and login sessions
  • Functional cookies: remember your preferences, such as saved form information or display settings
  • Analytics cookies: help us understand how visitors use the Site, such as which pages are viewed and how visitors arrived
  • Advertising cookies and pixels: used by us and our advertising partners to measure ad performance, limit how often you see an ad, and deliver more relevant advertising to you on our Site and elsewhere, including retargeting and lookalike or similar-audience advertising

If you leave a comment on our Site, you may opt in to having your name, email address, and website saved in a cookie for your convenience on future comments; these cookies last for one year. Login-related cookies, where applicable, last between one day and two years depending on their function, as described in more detail in our cookie settings, where available.

Most browsers let you refuse or delete cookies through their settings. Some advertising partners also offer opt-out tools, such as the Digital Advertising Alliance (https://optout.aboutads.info) or the Network Advertising Initiative (https://optout.networkadvertising.org). Blocking certain cookies may affect how the Site functions.

Embedded and Third-Party Content

Pages on our Site may include embedded content, such as videos, social media posts, maps, or scheduling widgets. Embedded content behaves the same as if you visited the third-party website directly, and that third party may collect data about you, use its own cookies, and monitor your interaction with the embedded content.

Comments left on our Site collect the information shown in the comment form, along with the commenter’s IP address and browser user agent, to help with spam detection. An anonymized version of your email address (a “hash”) may be shared with the Gravatar service to check whether you have an account there; see https://automattic.com/privacy/ for details. Once a comment is approved, your profile picture is visible publicly alongside it.

How We Share Your Information

We do not sell your personal information. We may share personal information with:

  • Service providers who support our operations, such as website hosting, email and text messaging platforms, customer relationship management (CRM) tools, and spam or security detection services
  • Advertising and analytics platforms (such as Google and Meta), to deliver, measure, and improve our advertising and to allow you to submit inquiries through their tools
  • Staff and admissions personnel involved in following up on inquiries, applications, and enrollment
  • Professional advisors, such as legal or accounting service providers, where necessary
  • Government authorities or other parties, where required by law, legal process, or to protect the rights, property, or safety of Linemen Academy or others
  • A successor entity, in the event of a merger, acquisition, or sale of assets

If you request a password reset for an account on our Site, your IP address is included in the reset email.

How Long We Retain Your Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, processing applications, maintaining business and enrollment records, complying with legal and recordkeeping obligations, and resolving disputes. Comments and their metadata are generally retained indefinitely so that follow-up comments from recognized visitors can be approved automatically.

If you register for an account on our Site, we store the information in your profile for as long as your account is active. You can view, edit, or delete this information at any time, except your username.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, to object to or restrict certain processing, and to opt out of the sale or sharing of personal information for targeted advertising, where applicable. You can exercise these rights by contacting us at jamie@linemenacademy.com or 513-767-7700.

You can opt out of marketing emails or texts at any time using the unsubscribe link or reply instructions included in those messages, or by contacting us directly. You can also manage cookie and ad-personalization preferences through your browser settings and through the tools offered by the advertising platforms and industry opt-out programs referenced above.

Children’s Privacy

Our Site and programs are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our Site, or applicable law. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Linemen Academy

5163 Wolfpen Pleasant Hill Rd, Milford, OH 45150, United States

Phone: 513-767-7700

Email: jamie@linemenacademy.com